How to raise a support ticket
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Last Update há 8 meses
How to raise a support ticket
Open app → Help & Support → New Ticket.
Choose category (Payment, Listing, Verification, Technical).
Describe issue, attach screenshots, and submit.
Support will respond within specified SLA: Technical (24–48 hrs), Transactional (72 hrs).
Send an email to [email protected] with subject: URGENT: ESCROW DISPUTE and include transaction ID, screenshots, and summary.
Call support hotline: +234 906 091 5430 for faster attention.